Refund Policy
- Refund Eligibility:
Users may request a return for digital products purchased from the online shop within 5 days of purchase.
Returns are subject to review and approval.
- Grounds for Refund:
Refunds will be considered for the following reasons:
Defective digital products.
Digital products not as described.
Digital products that do not meet user expectations.
- Refund Process:
To request a return, users must contact our support team at Contact Email with the subject line “Online Shop Return Request.”
Users should provide their full name, username, product details, and a brief explanation of the return request.
Returns will be processed within 21 days of approval.